Updated July 24, 2020
People are our priority, and that includes our residents, families, communities, and Employee Care Partners.

Please note:

• • All communities continue to follow a "NO VISITOR POLICY" other than essential designated visitors.
  • Exceptions will be made for family members to visit a person who is in end-of-life care, so long as only one visitor enters the community at a time. One pet is permitted to join an approved visit.
  • Should a visitor be permitted, they must wear a mask continuously throughout their time in the community and will be instructed how to put on and take off any personal protective equipment (PPE).
  • Communities are required to have security staff or a greeter to conduct this screening and verify the visitor is designated.
  • The temperature of all designated visitors will be taken by a non-invasive infrared or similar device.  Anyone with a measured temperature of 38.0C or higher WILL NOT be admitted to the community and will be advised to leave the building in order to protect the health of the residents.
  • Outdoor visits must be pre-arranged and are permitted with four visitors. If you're interested in discussing the opportunity to have an outdoor visit, please reach out to your community.
  • Gifts may be brought into the community and need to be properly disinfected once inside the community.

Residents and families will be notified once additional phases of CMOH Order 29-2020 are ready to be rolled out.

If you have questions, please call your community for more information.

Thank you for helping us to reduce the spread and take steps to keep everyone healthy and safe!